Welcome to Car Hire South Ockendon. These Terms of Service outline your use of our website and vehicle rental offerings. By accessing our services, you agree to the terms set forth.
Rental Terms
All vehicle rentals in South Ockendon are governed by a Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This document outlines important terms, conditions, insurance coverage, applicable charges, and your responsibilities during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle in South Ockendon, drivers must be at least 21 years old, with age restrictions differing based on vehicle type. A valid full driving licence appropriate for the vehicle category is required, along with proof of identity and current address. Valid payment details and a security deposit must also be provided, along with any other requirements outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, by phone, or directly at our South Ockendon office. A deposit may be necessary to confirm your booking. Total payment and a security deposit are generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, ensuring secure transactions through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in South Ockendon, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed by both parties. The vehicle should be returned in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged appropriately. Please return the vehicle with the same level of fuel as when collected; otherwise, refueling charges will apply. Late returns may result in additional fees, so please inform us as soon as possible if you anticipate a delay. You will be liable for any parking fines, traffic violations, or charges incurred during your rental period, in addition to an administration fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance, with full coverage details and excess amounts outlined in the Rental Agreement. You may have the option to purchase additional insurance to lower your financial liability. It is advisable to review these options closely. You remain liable for damage or loss up to the excess amount, unless you opt for extra coverage. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, regardless of insurance status.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited uses of rental vehicle:
- Any unlawful use or activity is strictly prohibited. This includes racing, rallying, off-roading, or engaging in any dangerous activities. The vehicle must not be used for transporting hazardous materials or substances. Sub-letting to others or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is forbidden. The vehicle should only be used for its intended purpose, without exceeding passenger or weight limits. Additionally, driving outside designated geographical areas requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Restrictions
In accordance with English and Welsh law, Car Hire in South Ockendon is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the total amount you paid for the rental in the last 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will be handled exclusively by the courts of England and Wales.
10. Updates to Terms
We reserve the right to amend these Terms at any time. Updates take effect as soon as they are published on our website. Your ongoing use of our services indicates your agreement to the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
South Ockendon Car Rentals
Riverside Way, South Ockendon RM15 6DU, United Kingdom
Contact Number::
441474230142