Welcome to Car Hire South Ockendon. These Terms of Service outline the guidelines for using our website and vehicle rental services. Your use of our services indicates your acceptance of these terms.
Rental Terms
All vehicle rentals in South Ockendon are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines important terms, conditions, insurance specifics, applicable charges, and your responsibilities for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in South Ockendon, you must be at least 21 years old, though age restrictions may differ based on vehicle type, and additional fees may apply for drivers under 25. A valid, full driving licence suitable for the vehicle category must be presented, along with valid identification and proof of your current address. Payment details and a security deposit are also required. Be sure to meet any further criteria outlined in the Rental Agreement.
Booking and Payment Terms
- Reservations can be arranged via our website, by phone, or at our South Ockendon office. A deposit might be necessary to confirm your booking. The remaining balance and a security deposit are generally required upon vehicle pickup. Prices are listed in British Pounds (£) and include VAT as applicable. We accept all major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in South Ockendon, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be filled out and signed to document the state of the vehicle. Please return the vehicle in the same condition as it was received, accounting for normal wear and tear. Any new damage identified will be evaluated and billed accordingly. The vehicle should also be returned with the same fuel level; if not, refueling charges will apply. Late returns may incur extra fees, so please contact us promptly if you foresee a delay. You are accountable for any parking fines, traffic violations, or other charges accumulated during the rental, along with an administrative fee.
Insurance and Liability Coverage
- All rentals come with basic third-party insurance included. The Rental Agreement outlines full coverage details and any excess amounts. You may have the option to purchase additional insurance to lower your financial liability. It is beneficial to review these options thoroughly. You remain liable for any damage or loss up to the insurance excess, except when additional coverage applies. Any damage resulting from negligence, misuse, or violations of these Terms remains your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies depend on the type of booking and the notice provided. For precise information, please check your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional fees.
7. Restricted Activities
Prohibited Vehicle Uses
- The vehicle may not be used for any illegal activities. This includes racing, rallying, off-roading, or other dangerous maneuvers. Transporting hazardous materials is prohibited. The vehicle must not be sub-let or driven by unauthorized individuals. Driving under the influence of alcohol or drugs is strictly forbidden. Usage must align with the vehicle's intended purpose, and passenger and weight limits must not be exceeded. Driving outside the designated geographical boundaries requires prior authorization.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed under English and Welsh law, Car Hire in South Ockendon will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will not exceed the total rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
Local Legal Framework
These Terms comply with the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant courts in this region.
Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
South Ockendon Car Hire Services
Riverside Way, South Ockendon RM15 6HS, UK
Contact Number::
441474230142